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138 - Helpful Review 2019

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138 Overall Rating
7.4 / 10
design / Navigation 7.5
sports Offered 7.0
betting Markets 7.1
odds 7.2
live Betting 7.0
reputation / Reliability 7.2
bonuses 8.5
mobile App 8.0

138 Facts

year Established: 2010
online Since: 2010
type Of Company: Asian
languages Supported: Multiple
license: Multiple
amount Of Customers: 450k+
live Customer Support: Yes

We noticed the interest for our bookmaker reviews is increasing and today Bettingmetrics is happy to present one more review.

Our goal is to help the people who are interested in betting to try something new and we want to help them take advantage of every offer for their profitable betting.

Today's review is committed to explaining the pros and the cons of the Asian bookmaker 138.com whose aim is to expand in the European market with excellent betting services. The online betting provider is located in the Isle of Man for UK customers and is regulated by the Gambling Commission of Great Britain and the Isle of Man Gambling Supervision Commission for the rest of the world. With those two regulating commissions, you can to be sure your money is protected.

138.com was founded back in 2012 and after so long it is high time for the website to expand out of Asia.

Read our review for more information and find out the positive and negative sides of 138.com

138.com New customer offer

The offer which 138.com provides in particular for the new players is named "Bet £20 get £10".The offer has a few important conditions you have to keep in mind if you decide to take advantage of it.

Firstly and most importantly, the offer is eligible only with deposits by credit and debit cards. Any other methods such as E-Wallets do not count for the bonus.

Secondly, if you want to make use of the bonus, you have to make your first bet of at least £20 on any sportsbook market at minimum odds of 4/5. You can bet on both pre-game and in-play and if your bet loses you will be refunded with a £10 Bonus Token. The bonus is valid only for 7 days from its issue and can be used on sportsbook markets only.

The offer is not with the best impact and conditions because it gives you extra money only if you lose, but at least if you do not have luck with your first bet, it can be reimbursed with a £10 bonus.

If you intend to take advantage of this offer, you should first read carefully the full terms and conditions of the bonus.

Casino section and other promotions

It is known that the Asian market is popular because of its huge casino focus and 138.com show this on their casino area. There are thousands of slots, roulettes and all kinds of games you can think of. Live casino is also in its portfolio where all games are presented live and in a cozy casino like environment.

The promotions which the bookmaker presents for existing customers are also focused on casino bettors. Many free spins are available daily if you do enjoy this type of games.Virtual game section for 24/7 betting is present and includes many virtual football games, horse racings, motorcycles and so on. You can bet at every second of the day with these virtual games as they are fast passed and happen every few minutes.

138.com cares about its members and supports them with daily promotions for their sportsbook, which are based on different tournaments. These bonuses vary from accumulators to boosted odds.

Design and first impression

The design presented by 138.com looks acceptable with mainly white and red colours with black in places.

The first page is decluttered from many odds and presents only the most important odds for sports both for in-play and pre-game. 138.com pays serious attention to the horse races and they are really well presented on the landing page.

There are a few banners positioned on the top to inform you about their latest offers and promotions.

On the left are located all sports, which 138.com covers, and a section with their Twitter activity and posts.

The bet slip does not have the best design. It is represented as a square located on the right of the page. When you try to place a bet it looks confusing and at first it takes time to figure out how to place your bet. In other words, their bet slip is associated with a slight learning curve.

We noticed the website has only few extras and there is much to be done if 138.com wants to be one of the preferred online bookmakers.

How to open an account with 138.com

In case you like the new customer offer, just click on the tab called “Register” located at the top and complete the two-step process by providing your personal data. First, you have to add a username, password, country, and phone number. Then you have to add additional information such as names, date of birth, full address, secret question and answer and then you are ready to bet on your favorite sports and markets.

The process takes a maximum of 2-3 minutes as it is smooth and easy and we doubt you will have problems with it.

Sports covered by 138.com

The sports coverage presented by 138.com is not the biggest we've seen around but still, they have enough in order to stay competitive. You can see that the bookmaker wants to impress the UK customers by exposing a great range of football markets and horse racing cards. Those two major sports are really important for every bookie operating in the UK. 138.com fully covers a high number of leagues, tournaments and events for football worldwide, UK and Ireland horse racecards and many of the international racings.

The fans of the other sports are not left behind and 138.com gives them a wide range of sports such as snooker, darts, american football, golf and others.

In-play area

The section for fast betting is built with plenty of markets for most of the games which the bookmaker covered pre-game. The design for live events is really nice and we noticed the fields for football and tennis are built with excellent quality which gives you a very good sports feeling. Rich live statistics is also one of the features which give you a good opportunity to bet in-play.

High availability of odds for many different markets which shows the in-play area is one of the 138.com strength.

The cash-out option is also provided by the bookie and is a good attempt to impress its customers who want to secure their profit or to limit the risk

Customer support

If you have any questions about the betting or difficulty with the website, you can connect with the professional support of 138.com. First, you can check the FAQ section where you can find short answers to some of the questions you might have. If you can't find your answer, you can message the staff of 138.com via their live chat and they will help you quickly with your enquiry.

Also, if you are not in a hurry an easy way to contact them is to send them an email with your query.

138.com deposits and withdrawals

The list with methods which 138.com allows for payments is very short. You can deposit your money in the Asian bookmaker only by debit and credit cards or the e-wallets Skrill and Netteller. At least, the methods are without fees but before the payments are accepted the bookmaker requires identification. The deposits are visible immediately, the withdrawal depends on the method but it takes around 3 business days.

The minimum deposit is £10, the minimum withdrawal is £100,000 per day which is a really high limit and the high-level bettors can target the website

138.com summary

In conclusion, the experience we had with 138.com wasn't the best we expected from the bookmaker whose aim is to be one of the leaders on the betting market.

Of course, the pros cannot be excluded. A welcome offer which gives you second chance if your first bet losses and promotions for existing players which are focused on casino bettors are worthy opportunities for every punter out there. Put this with a combination of a perfect In-play area with dozens of events and a nice design, and you get the attention of people.

Unfortunately, the Asian player has a lot to work on if they want to expand. The advice we can give is to increase their sports coverage, add more features such as more payment methods and more promotions and bonuses for their customers. There is no mobile app available which is a very important feature in the betting world.

Despite all this, they have what to offer and if you want to give them a try just click here: 138.com

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